Database Management

database-managementAn accurate up to date property database provides the platform for effective property management. We have invested in the best property management software in the European market to ensure the efficient collation and management of all data affecting your property.

Data management services:

Our in-house team consists of property management experts, property contract managers, and finance support staff. They make sure that all your property related requirements are addressed successfully at one place. Our services include the following :

  • Addressing all complaints and queries raised by tenants through email, call or live chat
  • Attending to all the repair work related to the properties that we manage in near-real-time and also provide a report containing all the updates of repair work done and pending
  • Checking the properties of our clients on a regular basis to see if there is anything that needs to be addressed immediately
  • Collecting rent from tenants and managing all documentation requirements that are needed for legal processes
  • Contacting the relevant vendors for performing maintenance work
  • Inspecting the ongoing maintenance work and organizing regular maintenance audits
  • Interacting with property owners, prospective buyers, prospective tenants, present tenants and other stakeholders and coordinating with all of them for smooth functioning
  • Making sure all our stakeholders are satisfied with our services that are delivered as per the mutually agreed SLAs (service level agreements)
  • Managing the payroll for all employees who are involved in property management and property maintenance
  • Performing the activities related to background verification of prospective tenants and buyers, as required
  • Publishing advertisements about your property in leading newspapers and websites like Craigslist
  • Undertaking complete maintenance of commercial and residential properties as well as studio apartments